Council Repair Claims
Council Repair Claims

Living with unresolved repairs in an A2Dominion Group home? You may be entitled to compensation. Free eligibility check. This free guide for housing association tenants in England and Wales is published by Council Repair Claims, a regulated claims management company, not a law firm.

A2Dominion Group Housing Disrepair Claims

6 min readHousing associationUpdated Sep 2026

Whatever's happened with your home, you're in the right place. We help council and housing association tenants nationwide. Here's what we know about A2Dominion Group.

The Housing Ombudsman has found A2Dominion guilty of severe maladministration four times. If you're one of their tenants living with unresolved disrepair, here's what you can do.

If your landlord has ignored a repair you reported in writing, it is worth finding out where you stand.

Our free eligibility check takes two minutes and carries no obligation to proceed.

At a glance

The following data is sourced from official government and regulator data.

28k

Homes

social housing units

G3

Governance

downgraded from G1

60.7%

Satisfaction

overall (TP01)

99.8%

Decent Homes

homes meeting the standard

Emergency repairs done on time85.3%
Non-emergency repairs done on time73.9%
  • Governance was rated as G3 (downgraded from G1, serious regulatory concerns, Jan 2024). The improvement plan targets return to compliance by 2026.
  • Viability was rated as V2 (unchanged). Consumer grade was not found.
  • 0.2% of homes did not meet the Decent Homes Standard (TSM 2024/25, RP01).
  • About 27,877 social housing units (narrower than the about 38,000 homes across London and southern England cited on A2Dominion's own history page, which includes market rent and shared ownership). Traces to 1947. Formed in its current shape in 2008 via merger of A2 Housing Group and Dominion Housing Group.

What these figures mean. TP01/TP02/TP03 are tenant satisfaction scores from the Regulator of Social Housing's 2024/25 Tenant Satisfaction Measures. Consumer grades run from C1 (highest) to C4 (lowest); governance and viability grades run from G1/V1 (highest) to G4/V2 (lowest).

You may be able to claim if

  • You're a tenant of A2Dominion Group (or a home they manage under contract for a council, if applicable)
  • You've reported a repair (damp, mould, leaks, broken heating, structural issues, pests) and it hasn't been fixed within a reasonable time
  • The disrepair has affected your health, your belongings, or your ability to use part of your home

Legal basis and compensation

Housing associations have exactly the same legal repair duty as councils under Section 11 of the Landlord and Tenant Act 1985, and the same Awaab's Law timescales for damp, mould and hazards since October 2025. A2Dominion Group is a registered provider regulated by the Regulator of Social Housing and subject to Housing Ombudsman jurisdiction the same way a council landlord is.

This pattern of findings is one reason claims against A2Dominion Group are being taken seriously by the regulator, and it can support your individual case.

Compensation typically reflects a rent-based reduction for the period the home was unfit to live in, damaged belongings, and, where relevant, the impact on your health or living conditions.

The 4-step process

  1. 1

    Free eligibility check

    Tell us about your home and the repairs you've reported. Takes about two minutes.

  2. 2

    We review your case

    We check whether it meets the criteria for a housing disrepair claim.

  3. 3

    We connect you with a solicitor

    A trusted legal partner who handles housing disrepair claims every day takes it from here.

  4. 4

    Your solicitor deals with A2Dominion Group

    Gathering evidence, contacting the landlord, and working toward repairs and compensation. Most cases are resolved without going to court.

See exactly how the process works →

What could my compensation be worth?

There's no fixed table or calculator that can tell you your case's value in advance. It depends on how long the disrepair went on, how serious it was, and the impact it had on you and your home. Our full guide explains how compensation is actually calculated, including the difference between general damages (for loss of enjoyment of your home) and special damages (for provable financial losses).

Read our full Housing Disrepair Compensation Guide →

Frequently Asked Questions

This article is for general information only and does not constitute legal advice.

Content correct as of Sep 2026.