Council Repair Claims
Council Repair Claims

Unresolved repairs in a Birmingham Council home? You may be entitled to compensation. Free eligibility check. This free guide for council tenants in England and Wales is published by Council Repair Claims, a regulated claims management company, not a law firm.

Birmingham Council Housing Disrepair Claims

6 min readCouncilUpdated Sep 2026

Whatever's happened with your home, you're in the right place. We help council and housing association tenants nationwide. Here's what we know about Birmingham Council.

The Housing Ombudsman has found Birmingham City Council guilty of severe maladministration four separate times (July 2022, December 2022, and twice in 2024). This is a repeat pattern, not a one-off. If you're a tenant living with disrepair, here's what you're entitled to claim.

If your landlord has ignored a repair you reported in writing, it is worth finding out where you stand.

Our free eligibility check takes two minutes and carries no obligation to proceed.

At a glance

The following data is sourced from official government and regulator data.

1.18m

Population

ONS 2024

28.2%

Decent Homes

homes meeting the standard

58.5%

Satisfaction

overall (TP01)

8th

Deprivation

most deprived English LA

Emergency repairs done on time90%
Non-emergency repairs done on time82.6%
Repairs satisfaction 2024/25 (TP02)63.9%
Time-taken satisfaction 2024/25 (TP03)67.8%
  • 71.8% of homes did not meet the Decent Homes Standard (TSM 2024/25, RP01).
  • IMD 2025: 44% of the population lives in neighbourhoods among the 10% most deprived nationally.

What these figures mean. TP01/TP02/TP03 are tenant satisfaction scores from the Regulator of Social Housing's 2024/25 Tenant Satisfaction Measures. Decent Homes is the national minimum standard for social housing. IMD rank compares deprivation against all of England (1 = most deprived).

You may be able to claim if

  • You're a tenant of Birmingham Council
  • You've reported a repair problem (damp, mould, leaks, broken heating, structural issues, pests) and it hasn't been fixed within a reasonable time
  • The disrepair has affected your health, your belongings, or your ability to use part of your home

You do not need to still be in dispute with the council to claim. Most claims are made after a repair has already been logged.

Legal basis and compensation

Under Section 11 of the Landlord and Tenant Act 1985, Birmingham Council has a legal duty to keep the structure, exterior, and the installations for water, gas, electricity and heating in your home in repair. Since October 2025, Awaab's Law additionally sets fixed timescales for investigating and fixing damp, mould and other significant hazards in social housing. That duty applies directly to Birmingham Council as your landlord.

The Housing Ombudsman has found Birmingham City Council guilty of severe maladministration four separate times (July 2022, December 2022, and twice in 2024). This pattern of findings is one reason claims against Birmingham Council are being taken seriously by the regulator, and it can support your individual case.

Compensation typically reflects a rent-based reduction for the period the home was unfit to live in, the cost of damaged belongings, and, where relevant, the impact on your health or living conditions.

The 4-step process

  1. 1

    Free eligibility check

    Tell us about your home and the repairs you've reported. Takes about two minutes.

  2. 2

    We review your case

    We check whether it meets the criteria for a housing disrepair claim.

  3. 3

    We connect you with a solicitor

    A trusted legal partner who handles housing disrepair claims every day takes it from here.

  4. 4

    Your solicitor deals with Birmingham Council

    Gathering evidence, contacting the landlord, and working toward repairs and compensation. Most cases are resolved without going to court.

See exactly how the process works →

What could my compensation be worth?

There's no fixed table or calculator that can tell you your case's value in advance. It depends on how long the disrepair went on, how serious it was, and the impact it had on you and your home. Our full guide explains how compensation is actually calculated, including the difference between general damages (for loss of enjoyment of your home) and special damages (for provable financial losses).

Read our full Housing Disrepair Compensation Guide →

Frequently Asked Questions

This article is for general information only and does not constitute legal advice.

Content correct as of Sep 2026.