Council Repair Claims
Council Repair Claims

Unresolved repairs in a Wandsworth Council home? You may be entitled to compensation. Free eligibility check. This free guide for council tenants in England and Wales is published by Council Repair Claims, a regulated claims management company, not a law firm.

Wandsworth Council Housing Disrepair Claims

6 min readCouncilUpdated Sep 2026

Whatever's happened with your home, you're in the right place. We help council and housing association tenants nationwide. Here's what we know about Wandsworth Council.

The Regulator of Social Housing (RSH) gave Wandsworth a C3 grade, citing about 1,800 fire-safety actions overdue by 12+ months. Local press separately reported that 78% of 23 Ombudsman rulings on damp, mould and water ingress were upheld against the council. If you're a tenant living with disrepair, here's what you're entitled to claim.

If your landlord has ignored a repair you reported in writing, it is worth finding out where you stand.

Our free eligibility check takes two minutes and carries no obligation to proceed.

At a glance

The following data is sourced from official government and regulator data.

338k

Population

ONS 2024

96.4%

Decent Homes

homes meeting the standard

64.7%

Satisfaction

overall (TP01)

C3

Consumer grade

first grading

Emergency repairs done on time97.6%
Non-emergency repairs done on time81.4%
Repairs satisfaction 2024/25 (TP02)57.8%
Time-taken satisfaction 2024/25 (TP03)56.6%
  • Around 17,000 social homes.
  • 3.6% of homes did not meet the Decent Homes Standard (TSM 2024/25, RP01). RSH states the 4.5% Decent Homes figure rests on limited survey data. No comprehensive stock condition survey since 2012.
  • About 40% of homes untested for electrical safety at inspection. About 1,800 overdue fire safety actions (RSH judgement, Feb 2025).
  • Living Environment: rank 9 (28.0% of neighbourhoods in the most-deprived 10% nationally).

What these figures mean. TP01/TP02/TP03 are tenant satisfaction scores from the Regulator of Social Housing's 2024/25 Tenant Satisfaction Measures. Decent Homes is the national minimum standard for social housing. IMD rank compares deprivation against all of England (1 = most deprived).

You may be able to claim if

  • You're a tenant of Wandsworth Council
  • You've reported a repair problem (damp, mould, leaks, broken heating, structural issues, pests) and it hasn't been fixed within a reasonable time
  • The disrepair has affected your health, your belongings, or your ability to use part of your home

You do not need to still be in dispute with the council to claim. Most claims are made after a repair has already been logged.

Legal basis and compensation

Under Section 11 of the Landlord and Tenant Act 1985, Wandsworth Council has a legal duty to keep the structure, exterior, and the installations for water, gas, electricity and heating in your home in repair. Since October 2025, Awaab's Law additionally sets fixed timescales for investigating and fixing damp, mould and other significant hazards in social housing. That duty applies directly to Wandsworth Council as your landlord.

RSH gave Wandsworth a C3 grade, citing about 1,800 fire-safety actions overdue by 12+ months. Local press separately reported that 78% of 23 Ombudsman rulings on damp, mould and water ingress were upheld against the council. This pattern of findings is one reason claims against Wandsworth Council are being taken seriously by the regulator, and it can support your individual case.

Compensation typically reflects a rent-based reduction for the period the home was unfit to live in, the cost of damaged belongings, and, where relevant, the impact on your health or living conditions.

The 4-step process

  1. 1

    Free eligibility check

    Tell us about your home and the repairs you've reported. Takes about two minutes.

  2. 2

    We review your case

    We check whether it meets the criteria for a housing disrepair claim.

  3. 3

    We connect you with a solicitor

    A trusted legal partner who handles housing disrepair claims every day takes it from here.

  4. 4

    Your solicitor deals with Wandsworth Council

    Gathering evidence, contacting the landlord, and working toward repairs and compensation. Most cases are resolved without going to court.

See exactly how the process works →

What could my compensation be worth?

Local reporting on Wandsworth Council's Ombudsman record described one case where a heavily pregnant tenant fled black mould in her home to sleep in her car. That was one of several damp, mould and water-ingress rulings upheld against the council, including a case explicitly labelled severe maladministration (Putney News, Jun 2025; RSH C3 judgement).

Read our full Housing Disrepair Compensation Guide →

Frequently Asked Questions

This article is for general information only and does not constitute legal advice.

Content correct as of Sep 2026.